Burst Pipe Repair in Cherry Hills Village, CO

Signs a line has failed

• Water coming through a ceiling, light fixture or wall
• A wet basement or mechanical room after a hard freeze
• Pressure dropping throughout the house
• A soggy strip across the lawn or driveway edge
• The meter running with every fixture off

Close the main right away if water is spraying. A slow leak still calls for a plumber soon.

Cherry Hills Village water: who serves you

Cherry Hills Village is an affluent, low-density community just south of Denver, known for Cherry Hills Country Club. Its water comes from a patchwork. Much of the city is a Denver Water Total Service area, where Denver Water owns and operates the system, but the City's provider list also names Southgate Water and Sanitation District and more than a dozen small water districts, plus Englewood Utilities in places. Check your water bill to know which one you're on. Denver Water's emergency line is 303-628-6801; Southgate asks customers to call it first at 303-779-0261.

On Denver Water service, the property owner owns and pays for the service line, meaning all pipe and fittings up to and including the stop and waste valve, along with the meter pit and meter. In Southgate's area, the owner is also responsible for the service line and owns the meter. On large lots, that private line can be long, so a yard-line break may involve more digging than in a typical subdivision.

What affects the cost

• Access in large homes with finished basements and high-end finishes
• Pipe material, and how many types are in the house after remodels
• Number of breaks the freeze caused
• Length and depth of the buried service line if it leaks
• Permits: plumbing work outside the scope of a main building permit needs its own City permit, applied for through the City's online portal
• After-hours timing

What happens after you call

Your call goes to an independent plumber who serves Cherry Hills Village. Tell them where water is showing up, whether the main is closed and whether you know your water provider. The plumber finds the break, removes the damaged section, installs new pipe and restores water slowly, then checks nearby joints and other lines in the same cold spaces. The City's Building Division (303-783-2721) can answer permit questions on weekdays. If you smell gas, leave the house and call 911 and Xcel Energy at 1-800-895-2999 from outside before anything else.