In an Evergreen plumbing emergency, close the home's main shutoff, and if you smell gas, leave and call 911 and your gas utility, or your propane supplier if the home uses propane. Then call the number on this page to be connected with a local plumber in Evergreen.

What happens when you call
The number on this page connects you with an independent plumber who works in Evergreen. Expect questions about what failed, whether the water is off and where the home is. In the mountains, that last answer also tells the plumber whether you are on Evergreen Metropolitan District water or a private well, which changes the kind of work involved. Ask about after-hours pricing before anyone heads up the hill. Arrival depends on the hour, distance and the plumber's workload, so no time is promised.
What affects the cost
- The hour. Nights, weekends and holidays usually cost more.
- Travel and access. Steep driveways, long distances and tight crawl spaces can add time.
- Water source. A well pump or pressure tank problem is a different job from a burst pipe on district water.
- Service line work. Contractors digging within 10 feet of district infrastructure must meet the district's license and bonding rules, and service line repairs must follow district standards.
- Permits. Evergreen is unincorporated, so plumbing permits, including for water heaters, come from Jefferson County Building Safety.
Local conditions in Evergreen
Inside its boundaries, Evergreen Metropolitan District provides water and handles sewer mains and backups. Homeowners are responsible for maintaining and repairing their water and sewer service lines from the district's mains, usually in the street, to the house. For a sewer backup or a burst water line, the district tells customers to shut off water at the home's shutoff valve and call both a plumber and the district at 303-674-4112, option 2 during business hours or option 9 after hours. District water is only slightly hard, around 30 mg/L, and the district says a softener is not needed.
Outside the district, Jefferson County says mountain homes are generally supplied by private wells, and many are not on municipal sewer, relying instead on private onsite wastewater systems. For those homes, a sudden loss of water usually points to the well pump, pressure switch or tank, and a whole-house backup points to the line running to the onsite system rather than to any public main. The county also notes radon occurs naturally in many ground water supplies and recommends testing private wells.
Cold mountain nights freeze pipes in exterior walls and crawl spaces more often than in town, so know where your shutoff is before winter.
Before the plumber arrives
- Main valve closed; on a well, switch off the pump breaker too
- Water heater gas or power off if it is leaking
- Drains unused during a backup
- Photos taken and belongings moved off wet floors
- Driveway and path to the mechanical area clear of snow
Emergency Plumber questions in Evergreen
Our house is on a private well and nothing comes out of the taps. Who can help?
Sewage is coming up through a basement floor drain. What comes first?
The home is not on municipal sewer and every drain is backing up. Who do I call?
A pipe froze and split during a cold snap. What now?
More plumbing services in Evergreen
Emergency Plumber nearby
Helpful guides
Sources
- Evergreen Metropolitan District: water department
- Evergreen Metropolitan District: sewer backup or water line break FAQ
- Evergreen Metropolitan District: water FAQ
- Evergreen Metropolitan District: service line repairs
- Jefferson County: mountain water supply
- Jefferson County: Water Smarts, a homeowner's guide to mountain ground water
- Jefferson County: building permits
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