Every property in Highlands Ranch and Solstice is inside the Highlands Ranch Water boundary, so homes here are on district water, not private wells. When pressure drops or water stops, a plumber can check the regulator, the service line and the fixtures. Call the number on this page to be connected with a local plumber in Highlands Ranch.

When you call the number
We are a free referral service, not a plumbing company. The call connects you with an independent local plumber who covers Highlands Ranch. Be ready to say whether water is completely off or just weak, how long it has been happening and whether the neighbors have the same issue. If there's an active leak inside, Highlands Ranch Water will help shut off the water at the curb stop during a private plumbing emergency; its emergency line is 303-791-2185.
From there, the plumber will usually check pressure at an outdoor spigot, look at the regulator near where the line enters the house, and listen for leaks. That narrows the problem to the district side, the service line or the house plumbing.
Cost factors
- Whether the fix is a regulator, a valve, a fixture cartridge or a buried line
- Where the line runs under driveways, walkways or landscaping
- How finished the basement is if pipes run behind drywall
- Parts availability for the particular regulator or valve
- County permit requirements for the work
Highlands Ranch water, briefly
Highlands Ranch is a master-planned community developed from the 1980s onward and the most populous unincorporated community in Colorado. Highlands Ranch Water, whose website runs under Centennial Water and Sanitation District, serves every property in Highlands Ranch and Solstice. Its supply is mostly surface water: snowmelt from the South Platte River, Plum Creek and Dad Clark Gulch stored in McLellan, McLoud, Tingle and Chatfield reservoirs, with South Platte alluvial and Denver Basin aquifer wells mainly as backup, and some purchased water. It is treated at the Joseph B. Blake plant and kept disinfected with chloramine in the pipes.
Those backup wells belong to the district. A home receives water through a meter, so there's no pump, switch or pressure tank of its own. Plumbing problems on private property are generally the homeowner's responsibility, which is where a plumber comes in.
Highlands Ranch is unincorporated, so building permits come from the Douglas County Building Division, 303.660.7497. For projects that need it, Highlands Ranch Metro District approval comes before the county permit.
Quick checklist before the plumber comes
- Find the main shutoff and confirm it opens and closes
- Check a few faucets to see whether the drop is everywhere
- Look at the regulator for drips or a hissing sound
- Note any wet spots in the lawn or basement
- Have your Highlands Ranch Water account details handy
Well Pump Repair questions in Highlands Ranch
My water utility pumps from wells. Does that mean I have a well pump?
Who do I call if the problem is on the utility side?
Who issues permits for well pump or pressure tank work here?
My pressure dropped and I am on public water. Could a pump be to blame?
More plumbing services in Highlands Ranch
Well Pump Repair nearby
Helpful guides
Sources
- Highlands Ranch water provider information
- Highlands Ranch water supply sources
- Highlands Ranch: Highlands Ranch Water will help shut off water at
- Highlands Ranch building and plumbing permits
- Highlands Ranch: Highlands Ranch Metro District approval is required before Douglas
- Highlands Ranch community profile
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