In Denver, the property owner owns the water service line that runs from the main in the street into the house, so a leak or break on it is usually a plumber's job rather than Denver Water's. Depending on the pipe and the damage, the fix is a spot repair at the leak or a full line replacement. Call the number on this page to be connected with a local plumber in Denver.

Clues the service line is the problem
- A strip of lawn that stays green or squishy when the rest is dry
- Water pooling near the meter pit, curb or foundation
- Pressure that has dropped throughout the house
- The meter's leak indicator moving with every fixture off and the house valve closed
- Rusty or cloudy water that clears after it runs
Who owns which part
Denver Water says the customer owns the service line from the main into the property, plus all plumbing and fixtures inside. That is why a break on that pipe is typically hired out to a plumber. If you see water surfacing in the street or are not sure whose side a leak is on, call Denver Water's emergency line at 303-628-6801 first.
If your line might be lead
Through its Lead Reduction Program, Denver Water replaces lead service lines with copper at no direct cost to the owner. Properties that may have a lead line are enrolled automatically and get a pitcher and filters to use until the replacement is done. If a plumber digs up your line and finds lead, contact Denver Water before paying for that replacement yourself.
How the work is done
For a single leak in sound pipe, the plumber excavates at the spot and makes a repair. When the line is old galvanized steel, has leaked more than once, or is undersized for the house, replacing it is usually the better value. Depending on the yard, that may mean an open trench or a trenchless pull that only needs pits at each end. Lines must be deep enough to stay below the frost, so the depth of the existing pipe matters to the plan.
Digging safely
Colorado 811 says to contact it before any digging. The service is free, but it only marks public utility lines, not private ones such as sprinkler lines or a gas line to a grill, so tell the plumber about anything you know is buried.
Permits and cost
In single-family and duplex homes, water service work is one of the quick permits Denver Community Planning and Development issues online through e-permits. Cost depends on length and depth of the line, what sits on top of it (lawn, driveway, landscaping), the pipe material and whether trenchless methods fit.
Water Line Repair questions from Denver homeowners
Is the water line from the street my responsibility in Denver?
Does Denver Water replace lead service lines?
Do I need a permit to replace my water line?
Will the whole yard get torn up?
Related plumbing services in Denver
Helpful guides
Water Line Repair in nearby cities and towns
Arapahoe County
Jefferson County
Adams County
Douglas County
Broomfield County
Boulder County
Weld County
Elbert County
Park County
Gilpin County
Clear Creek County
Sources
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